Return Policy

We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.

Glow offers returns for STORE CREDIT ONLY.

Items purchased with a discount code/temporary sale are FINAL SALE.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at glowboutiquetruck@gmail.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at glowboutiquetruck@gmail.com.

Glow will accept returns of unworn clothing items with original tags and clear garment packaging with SKU label. We do not accept exchanges of any kind.

Return requests must be initiated within 7 days(the first day of the return window starts the day tracking shows delivered status) of receiving all items in the order and shipped back to us within 7 days of submission to qualify for a full refund.

If it is a split package order, it will start from the time of the final package delivery date and time.

• Orders returned without meeting the above criteria are subject to a 20% restocking fee or we may decline the entire return.
• Shipping and handling charges are non-refundable. 
• Return shipping is the customer's responsibility unless it was a shipping error or a damaged item. 
• Please allow Glow 5 - 7 business days from the day we receive the returned package to process.
• Glow will email you after return has been processed to confirm what has been done.